Privacy Policy
We (referred to as “we”, “us”, or “our”) are committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect and store the information you provide through the website Goldpeak Portdex (the “website”).
The following principles will be upheld:
- To be transparent about how we collect and process your personal information:
We want you to be able to make informed choices about how your personal data is used and processed. That’s why we created this official website. To support this, we use a range of methods and procedures to provide clear, relevant information about our use of personal data.
If we determine you need specific details, we'll share them at the appropriate date and time.
We are happy to answer any questions and provide clarification regarding any legal limitations that may apply. You can reach us at the email address below: info@goldpeak-portdex.com
- Personal data will be used solely for the purposes set out in this policy.
Personal Data may be processed by Us for various purposes, including providing and operating this website for you and connecting you with third-party trading platforms (the 'Services'); improving the site; safeguarding our rights and interests; supporting the maintenance and delivery of the Services; complying with legal and regulatory obligations; and carrying out administrative and business activities that enable the delivery and use of the Services.
We also process your personal data to better understand your preferences and needs.
- To access essential tools for safeguarding your rights over personal data:
To support the exercise of your rights, we have robust processes in place. Contact Us anytime to request access to your Personal Data. We can correct or delete it, stop or restrict its use for specific or general purposes, and transfer your information to you or to a third party. We will make every effort to accommodate your requests.
- Protect your personal data:
Although we cannot guarantee the absolute security of your personal data, we remain committed to continuously applying a range of industry‑standard measures and techniques to keep it protected.
Our privacy and security policy is comprehensive.
1. The Scope?
This policy sets out the types of personal data the company collects about natural persons, how we process it, share it with third parties, and the safeguards we apply.
This Policy covers information that relates to an identified or identifiable natural person. An identifiable natural person is someone who can be identified, directly or indirectly, through data we hold or can reasonably access, including when combined with other information.
The Policy defines “processing” as any process that involves the use or collection of personal data. It includes the management, structuring, and storage of personal data.
Our services, including our official website, are intended for a general audience and are not directed to individuals under 18. We do not knowingly collect or request information from anyone under 18, nor do we knowingly permit such individuals to use our services. If we become aware that we have collected information from a child, we will delete it as promptly as possible.
2. What personal data do we hold about you?
When you use our services and channels or visit our official website, we collect personal data. We may ask you to provide certain details directly. We also collect information by analysing how you use our services and channels, and we may receive data about you from our third-party partners.
3. No obligation to disclose personal information to the company and the potential consequences.
You are not obliged to provide us with personal data. However, in some situations, if you choose not to do so, we may be unable to provide certain services, or you may be unable to access parts of our official website.
4. What personal data can we collect? When you visit our official website, we will collect the following personal information about you:
This includes information about your online activity logs and traffic data (such as IP address and the date and time of access), the language you use, software crash logs, the type of browser used, as well as details about the device you use when accessing our official website. The data we collect is non-personal and cannot be used to identify you.
Personal Data We receive from you: Any personal data you choose to provide to Us when you connect to a third-party online trading platform through Us.
Personal data you provide to third-party trading platforms to facilitate transactions: this information includes your full name, address, phone number, and email address.
5. Legal basis and purposes for processing personal data
We process your personal data for the purposes set out in this section and in accordance with the applicable legal basis.
Without a valid legal basis under applicable law, the company cannot use your personal data. The legal grounds on which the company may process your personal data are:
- You have consented to the processing of your personal data for one or more purposes. This includes when you provide personal data via the website so that we can transfer it to a third-party trading platform.
- The Company or a Third-Party may need to carry out Processing to pursue their legitimate interests. For example, this may be necessary to enhance our services or to establish, exercise, or defend legal claims.
- Processing is necessary to comply with a legal obligation.
For more information about the processing we undertake to safeguard legitimate interests, please contact us by email.
Below is a list of the purposes and legal bases for which we may process the personal data you provide to us.
To share your personal information with third parties at your request to provide access to digital trading platforms
Upon your request, we may collect your personal data and forward it to third-party companies.
You have consented to the processing of your personal data for one or more purposes.
To respond to your requests, enquiries or concerns, we require certain personal data to address any questions you may have regarding the services.
Processing is necessary to pursue the legitimate interests of the company or those of a third party.
We process personal data, where required, to meet any applicable legal, administrative, or judicial obligations.
We are required to process this data to comply with our legal obligations.
To improve Our Services, we may use Personal Data. This includes, among other things, crash or malfunction reports that we collect in connection with Our Services.
We process data when it is necessary for our legitimate interests or those of a third party.
To Prevent Fraud and Misuse of Our Services
To execute and oversee activities required to deliver our services, including back-office operations, business development, strategic planning and decision-making, governance and oversight, and related functions.
Processing is necessary for the legitimate interests of the company or a third party.
To support decision-making across a range of issues, we use a variety of analytical approaches, including statistical methods.
Processing is necessary for the legitimate interests pursued by the company or a third party.
To protect our assets, rights and interests, as well as those of third parties, we have developed HTML0 to establish and defend legal claims. We may process personal data to safeguard our rights, interests and assets, or those of third parties, in accordance with applicable laws, regulations or agreements, and any relevant conditions, terms or policies.
Processing is necessary to pursue the legitimate interests of the company or those of a third party.
6. Transfer of Personal Data to Third Parties
The company may also share personal data with third-party service providers, such as hosting and storage providers, for purposes including processing IP address information and analysing user experience.
You may also request that we share certain personal data about you with third-party trading platforms. In such cases, we will pass on the personal data you have provided to the relevant third-party trading platforms. Their use of your data will be governed by their own privacy policies. Your personal data may be shared with multiple trading platforms.
The Company may share personal data with related entities or business partners to access the resources needed to enhance and improve the products and services it offers to customers.
Where necessary to protect third-party rights or assets, the Company may disclose personal data to regulatory, local, or other official authorities.
We may also share personal data about you with potential investors or buyers, or with lenders to the company or any other company in our corporate group, in the event that such a transaction takes place (including the transfer or sale of assets belonging to the company or any other company within the group), or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.
7. Cookies and Third-Party Services
We may engage third-party service providers, including ad networks that display advertisements on our official website and analytics partners. These providers may use cookies or similar technologies.
Cookies are small text files stored on your device when you visit or use our website. We use cookies to understand your preferences and browsing behaviour, enhance your experience, remember your settings, and tailor products and services that may be of interest to you. Cookies are also used for statistical and analytics purposes.
Some of the cookies we use are session cookies. These are stored on your device temporarily and remain active only until you close your browser. Others are persistent cookies, which stay on your device for a period after you close your browser. They help the website recognise you as a returning user and make it easier for you to come back to the site.
Types of cookies:
We may use them according to their intended purpose:
Cookies are strictly necessary
These cookies are essential to enable the features you have requested and to help you navigate our website. We use them to deliver the information, products, and services you have asked for.
They are necessary for your device to load and stream data, enabling you to browse the website, use its features, and return to pages you previously visited.
Cookies store certain personal information, such as your username and most recent login date, to verify and maintain your signed-in status on the site.
They are deleted when you close your web browser (session cookies).
Functionality cookies
Cookies help us recognise you each time you visit our site and store your settings and preferences.
They remain until their expiry date and are retained even after you close your browser.
Cookies for performance
We use cookies to collect statistical data about our site’s performance and to help improve it. They also enable us to analyse how our website is used.
Cookies store anonymous data that is not linked to any identified or identifiable individual.
Certain cookies are deleted when you close your browser. Others have no set expiry and may persist indefinitely.
Cookies are blocked or have been removed
To block or delete cookies, adjust your browser settings. The links below provide guidance for several popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
However, please note that some or all features of the website may not work as expected if this occurs.
ONLINE TRACKING NOTICE
The Company will retain your personal data for as long as necessary to fulfill the purposes of processing set out in this policy, or for longer periods where permitted by applicable laws, regulations, internal policies, and applicable orders.
We will share your information with third-party trading platforms for 12 months. If you consent, we will continue to share your data for an additional 12 months.
We regularly review the Personal Data we retain to ensure it is no longer required.
9. Transfers of personal information to a third country or an international organisation
Your personal information may be transferred to other countries (that is, to a third country other than the one in which you reside) or to international organizations and other jurisdictions. The Company takes all necessary steps to safeguard the personal data you provide and ensures that individuals can assert their rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or an international organisation that the European Commission has determined provides an adequate level of protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. (the “GDPR”)
- The transfer is carried out under a legally binding and enforceable agreement between public entities or authorities, in accordance with Article 46 (2) (a).
- The transfer was conducted in line with the European Commission’s Standard Contractual Clauses adopted under Article 46(2)(c) of the GDPR. These Clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details of the safeguards it uses to protect your personal data when it is transferred to third countries or international organisations. To request this information, please email info@wealthwaydigital.uk
10. Personal Data Security
We have implemented appropriate organisational and technical measures to protect personal data. These measures help prevent the accidental or unlawful destruction, loss, or alteration of personal data.
We cannot guarantee or warrant that the security of your personal data will be error-free. We are also not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures caused by transmission errors, unauthorised third‑party access, or other circumstances beyond our control.
If we are required by law or by other obligations outside our control, we may disclose your personal data to third parties, including public authorities. In these circumstances, we cannot control or be responsible for how those third parties protect your personal data.
Transmitting personal data over the web is never completely secure. The Company cannot guarantee the security of any personal data you send to us over the Internet.
11. Hyperlinks to third-party websites
Our official website may contain links to third-party websites and applications. These sites and apps are not operated or controlled by the Company. We are not responsible for the collection or processing of personal data by such third parties. This Policy does not apply to activities conducted on those sites or apps.
Before you decide to access or use any third-party websites or apps, please review their privacy policies. We also recommend that you provide any personal data directly to those third parties.
12. Changes to this Policy
This Policy may be updated at any time. If we make changes, we will post the revised version on our official website to keep you informed. For significant updates, we will also try to notify you through methods we consider appropriate and will publish a notice on our website. Unless stated otherwise, all amendments take effect upon publication of the updated policy.
13. Your rights regarding your personal information
You are entitled to request that we verify the accuracy of the personal data we hold about you, correct any inaccuracies, and delete any personal data we do not require. You may also ask us to restrict the scope or types of processing of your personal data.
If you are an EEA resident, please visit this page:
You have rights regarding the personal data you provide. To exercise these rights, please email us at the address below.
Access rights
The Company is able to verify the accuracy of the personal data it processes about you. If so, you can access your personal data.
The Company can provide an electronic copy of the personal data it is currently processing and may charge a reasonable fee for any additional copies. Upon request, the data will be provided electronically.
Your right to access personal data must be balanced against the rights and freedoms of others. If a request would adversely affect another person’s rights or freedoms, the company may refuse to comply or restrict the scope of its response.
Right to rectification
The Company is entitled to correct inaccurate personal data. You have the right to request that any incomplete personal data about you be corrected, having regard to the purpose for which it is processed.
Right to Erasure
The following reasons are applicable: (a) Personal data are no longer needed for the purposes for which they were collected or processed; (b) You withdraw your consent and there is no other legal basis for processing; (c) You object at any time, for reasons related to your particular situation, to processing of your personal data based on the legitimate interests pursued by us or by a third party; (e) Personal data have been processed unlawfully; or (f) Personal data must be erased to comply with the company's legal obligations.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your personal data, you may request that the company restrict the processing of your personal data.
If you request that your personal data be restricted, it may only be retained with your consent, for the establishment, exercise or defence of legal claims, to protect the rights of another natural person, or for reasons of important public interest within the European Union or a Member State.
Right to Data Portability
If processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.
You are entitled to request that your personal data be transferred directly by the company to another controller, where technically feasible. Your rights under the right to erasure are not affected by exercising your right to data portability. The right to data portability must not adversely affect the rights or freedoms of others.
Right to challenge
You have the right to object at any time to the processing of your personal data where it is based on legitimate interests pursued by the company or a third party, including any profiling carried out on that basis. If we can demonstrate compelling legitimate grounds for such processing that override your rights, freedoms or interests, or if the processing is necessary for the establishment, exercise or defence of legal claims, we may continue the processing; otherwise, we will stop.
For direct marketing purposes, you may object at any time to the processing of your personal data.
Right to withhold consent
You may withdraw your consent for us to process personal data about you at any time. This won't affect the lawfulness of any processing that relied on your consent before it was withdrawn.
You have the right to lodge a complaint with the relevant supervisory authority.
You may lodge an appeal with a supervisory authority established by an EU Member State to safeguard individuals’ fundamental rights concerning the processing of personal data in the European Union.
Under the laws of the European Union and its Member States, your rights relating to your personal data may be restricted, as set out in this section 13.
We will provide the information you request under section 13 of this agreement within one month of receiving your request. This timeframe may be extended by up to two months, if necessary, depending on the nature of your request and the volume of requests we receive. We will notify you within one month of receipt if an extension is required and explain the reasons.
Provided this does not conflict with section 13 of the law, information you request pursuant to your rights under section 13 will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also choose not to act.
If we have any doubts about the identity of the person submitting the request, the company may request additional information.